Missed Calls are Missed OpportunitiesNever miss out on an opportunity with National Business Services.

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Change the Way Your Phones Are Answered With National Business Services!

In today’s business environment, everything is becoming automated, but that doesn’t mean that you should bombard your customers with automated answering machines. You can set your business apart and make a great first impression simply by having a warm and welcoming voice represent your business over the phone!

At National Business Services, fast, friendly and focused is exactly what you get from our highly-trained, highly competent telephone answering service operators. We use state-of-the-art technology to ensure consistency, reliability and security, but when it comes to the human element – well, we’re a bit old-school and proud of it.

Our operators are based in the USA. When your customers call, you can be sure they won’t deal with inconsistent service, language issues or hear dogs barking in the background, ensuring our answering services become a seamless extension of your business.

Enhance Your Customer Relationships and Grow Your Business

Hearing a friendly, professional and knowledgeable voice at the other end of the phone. Never has that experience been more important to the success of your business — and sadly — never has it been so rare. Automated answering service technology combined with offshore outsourcing trends have created a telephone minefield for consumers and professionals who simply want a fast, focused and friendly call experience.

Our Value-Added Features Include:

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24/7 Answering

Add efficiency and order to your business by using our services beyond regular office hours. Specify the times you use our service, or make it 24/7. Our operators will screen and filter your calls, provide appointment scheduling services and quickly dispatch emergency calls.

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Customized Protocol

Make sure calls get directed to the right person at the right time. No matter how complex, we can comply with your protocols to make sure that calls get channeled to the person on call, or a pre-determined individual at your office. We can also do basic preliminary screening of caller’s issues or questions, ensuring that calls get dispatched efficiently, saving the time and hassles of transferring calls within your office.

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Fast Changes To Meet Your Needs

We can quickly make real-time changes to your answering services or protocol for a holiday weekend or another change in your office. We have managers available around-the-clock, 365-days-a-year who can quickly modify your services so your office can always maintain your high level of professionalism and not miss any calls or messages.

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Affordable Pricing

Our unique “Best Rate Guarantee” assures that you always get the best possible rate for our answering services. The concept is simple — we monitor your usage each month and place you at the most cost effective pricing package based on your usage for that time period. Each month you get billed at the base rate that represents the best value for you. This service is provided at no additional cost every month, for each of our clients.

After answering phones for the last 50 years, we’ve become pretty good listeners. We take the time to hear what your business needs are and then we work with you to tailor a customized solution to help you connect and communicate with customers, prospects and business associates in the most professional and cost-effective way possible.

Let Us Help You Succeed

No Language Barriers

365 Days of Service

No Call Drops Ever

To survive and thrive in today’s challenging economy requires a competitive edge — that’s what you get when you partner with National Business Services’ Answering Service. We can help you gain a competitive edge with exceptional customer service and unmatched responsiveness.

All our calls are answered and handled domestically so your customers won’t have to deal with communication issues or language barriers. And we answer calls faster than industry averages and never put callers on hold to field other calls. We make sure your customer is completely satisfied and has all the information they need before concluding a call.

We partner with you on an ongoing basis, making adjustments as your business grows or as you face new or unique challenges. We have managers available around-the-clock, 365 days-a-year, who can quickly modify your services so your business can always maintain a high level of professionalism and never miss any calls or messages.

Our Process

Contact Us

Fill out our form with your information.

Schedule Your Appointment

We work with you to create a custom solution that helps you connect and communicate with your callers in the most professional and cost-effective way.

Take Your Business to the Next Level

Our team is a part of your team. We always make sure we deliver best-in-class answering service for your business – 24 hours a day, 7 days a week.

Never Let a Valuable Customer Slip Through the Cracks

We can even let your cell phone never go to voicemail.